One person in each organization should be assigned the primary responsibility of maintaining the organization's password and updated information in the database. Others may optionally be given responsibility as a backup to the primary designee.
First-time Registration
1. The first time you access the Database simply follow the "Tourism Database" link located at http://travel.utah.gov and then click on the "Create My Contact Listing" link. (The direct URL address for the Database is http://travel.utah.gov/trdatabase.html).
2. Select a password that is unique and easy for you to remember (minimum 6 characters). Keep good track of your password and only give it to those in your organization you desire to have the ability to change your information.
3. Continue filling out Page 1 of the form as completely and accurately as possible. (NOTE: If you choose to list a general contact, such as "Registration Desk" or "General Information" etc. as the "First Name" & "Last Name" in this category, you may do so. If you do, you must, however, list your real name and contact info under the "Submitted By" category or your registration will not be approved). Please pay special attention to the "Type of Organization" you select. Your response to this question will determine the types of information we request on Page 2 of the form. If more than one type applies, please select the category that most closely defines your organization.
4. Only one listing per organization per category. If you operate more than one travel-related businesses or organization, (for example, a hotel and a restaurant, or a hotel in Salt Lake and a motel in Blanding) you may register once for each business or organization you operate. Multiple registrations under different categories for a single business or organization, however, will not be approved.
5. When finished with Page 1, click "Continue" at the bottom of the form. Based on the type of group you select in the first page, you will usually be directed to an industry/group-specific form for additional information.
NOTE: Some businesses, mostly lodgings, already have an abbreviated listing in the Database. If your company is already listed, when you click the "Continue" button at the bottom of the first page, you will be redirected to an "Already Listed" page notifying you that some of your key information already exists in the Database. If this happens, you should click on the "CLICK HERE" link to have the password we have assigned sent to the email address we have on record for you. If your email address has changed, you will need to contact Kelly Day at kday@utah.gov or 801-538-1727. Once you have received your password, enter the Database and then follow the instructions to change or update your listing.
6. Fill out Page 2 as completely and accurately as possible.
7. When finished with Page 2, click "Continue" at the bottom of the form. A Registration Summary of your information appears. Please double-check your information for accuracy!
8. If all is correct, click "Submit" at the bottom of the form. (NOTE: If you do not go all the way through all forms and click "Submit Information," your data will not be saved.) Your information is submitted for review and approval by the UOT. Approval usually occurs within 2-3 days. If you have not been approved after one week, please contact Kelly Day, UOT Website Manager at kday@utah.gov, 801-538-1727.
9. If you find an error or wish to change some information, click the "Back" button at the bottom of the form, change your information, click "Continue" to get to the Registration Summary and click "Submit" at the bottom of the form.
10. Once approved, we encourage you to check and update your listing regularly, to ensure that it will appear correctly in UOT publications.
Change or Update Listing
12. Businesses and organizations are encouraged to update their information frequently to avoid incorrect or outdated information being published, which could directly affect your bookings, revenues and other business.
13. To change or update your listing, go to http://travel.utah.gov/trdatabase.html and click on the "Review / Update Listing" link. A new screen will appear, asking for your username (email address) and password.
14. If you have forgotten your password, simply click on the "Forgot Your Password?" link and your password will be emailed to you at the address you listed when you first registered.
15. Assuming you have correctly entered your username and password, you will be taken to the Database Search Page. Here, you can either click on the "Review and Update My Listing" or perform a search for other Travel Resource listings, based on key information such as name, company, city, zip code, type of organization, or description keywords.
16. To update your listing, click on the "Review and Update My Listing" link. Your current information is called up and presented to you in the same manner as when you originally registered. Make changes as necessary and when you are satisfied, click the "Submit" button. Your information is immediately updated. We are very concerned that phone numbers, email addresses, etc. be completely error-free.
Search Database
17. To search the database, go to http://travel.utah.gov/trdatabase.html and click on the "Search Database" link. Next, enter your username and password. Next, click on the "Search" link or scroll down until you see the search fields. To search, simply enter the criteria you wish to search by and click the "Go!" button at the bottom of the Database Search page. If you get too few results, perform another search after omitting some of the search criteria. If you get too many results, refine your search by adding additional criteria.
18. When done with your update or search, click the "Logout" link to end your session.
